IT
Support:
·24/7
help desk support and remote helpdesk operations
·Computer
Support
·Server
Support
·Scheduled
or task by task onsite support
·Server
checkups and maintenance
·Dedicated
account manager
·Primary
support representative
·Remote
administration and support
Including Helpdesk:
Full
helpdesk, network support, workstation and server maintenance as required or at
a fixed cost as part of our Managed Services; Specialist knowledge of IT
programs, including accounting, medical and small and medium business software,
to provide our customers with expert service; and Ongoing IT support and advice
to assist in the success and productivity of your business.
Infrastructure Services:
Information Technology provides a
complete infrastructure setup and deployment service.
·Infrastructure
Setup and Maintenance
·Backup/Restore
Management
·Network
& Network Performance Administration
·Disaster
Recovery Design & Testing
·WAN
and Extranet Solutions
·Service
Level Agreements
·Asset
Management
Consulting:
Information Technology provides
product performance and price comparisons together with deployment plans and
project management and thereby reduce the impact on your staff.
We examine your current applications
and hardware and provide recommendations and options available for you to
advance your business towards the future.
Training:
Unfamiliar software and applications
can cause loss of productivity while your staff comes to understand how they
work. This time can be reduced through effective training. We have professional
trainers who can train your staff in the correct use of the new software and
applications.
Software Development:
When you cannot find the systems you
need to perform key tasks of your business, we can tailor make a customized
software system to suit your needs. Leveraging from these platforms means we
can rapidly develop applications for a Windows desktop, the Web, servers or
mobile devices.We
understand how to enable you to better integrate with your customers, partners
and suppliers, and we deploy solutions seamlessly and quickly - enabling you to
rapidly extend and improve service your clients and customers.
Hardware & Software:
We have the buying power and
alliances with all major hardware and software vendors. Our consultants are
trained to deliver the right hardware and software solution for your business
Including Hardware renting possibility. (PCs fully equipped with
security protocols in return to full support service)
Infrastructure Applications:
·Backup
Software
·Anti-Virus
Software
·Spam
Filtering
·Disaster
Recovery Software
Internet Solutions:
·Internet
Access
·Web
Hosting
·E-Mail
·Wide
Area Network Connections
Business Applications:
·Microsoft
Solutions
·Content
Management Systems
·Intranet
and Extranet Systems
·Online
Booking Management Systems
·Online
E-Commerce Systems
·Online
Reward Management Systems
Storage:
Large Data storage handling for medium to large companies
and operators including remote data access, security, backup and retention.
Security:
White hacking into companies profiles to find
any gaps or security breaches with the possibility of fix or work around.